Mapeamento e controle do fluxo de processos em uma empresa de injeção de baldes

Abstract

The absence of standardization of process and unclarity about employees responsibilities are factors which influence directly in production costs of a company. Beyond this, theses aspects are necessary in order to understand the propositions of the company’s relationship whit their clients and suppliers and its operation throw the whole supply chain. In this regard, process mapping is an important step for standardization, controlling and improvement of enterprise management. Therefore, with the goal of mapping and control process flow in XXW Embalagem - fictional name assigned to the company of bucket injection branch -this project was proposed. Hence, to collect data, it was performed interviews with the responsible for each mapped process as well as in loco observing process execution to understand and describe the current scenario. After that, in order to provide improvements in the identification of the main elements of the processes – main activities, resources, agents, responsibilities and control means – to the effective management of their main operations, it was proposed new procedures (properly documented), new digital control plans ( color setup, production programming, label an finished goods, consumption projection and OEE) and a responsibility matrix.