Indústria 4.0: avaliação do nível de maturidade tecnológica das empresas industriais em mato grosso e proposição de ações para decisões estratégicas

Abstract

Industries have had their organizational processes transformed by technological advances over the centuries. Understanding the impact of the Fourth Industrial Revolution, known as Industry 4.0, is necessary to enhance technology implementation strategies. The general objective of this study was to propose actions that facilitate strategic decision-making for the development of the technological maturity level of industries in the state of Mato Grosso. The sample of this study was composed of 200 industrial companies, located in 29 municipalities of the state. The companies that are part of the sample represent eight segments, among which are the sectors of wood and furniture (31.5%), food and beverages (30%), civil construction (16%), clothing (9%), non-metallic minerals (5.5%), plastics and rubber (4.5%), metalworking (3%) and chemicals (0.5%). Of the 200 companies evaluated, 74 are micro, 91 are small, 30 are medium, and 5 are large. The instrument used for this research was the questionnaire called Maturity Evaluation: Industry 4.0, a model made available by the National Confederation of Industries. The main results suggest that the companies in the industrial sector in Mato Grosso are seeking strategies aimed at Industry 4.0, and that the medium and large companies present structures and organizations that are better positioned. However, in relation to most of the 200 surveyed companies, 167 (83%), including the medium and large ones, report not having any indicator system for the implementation of the defined strategy yet. The Logistics and Sales areas were the ones that received the lowest levels of investments in the last two years and were also indicated as the areas that will receive the lowest number of resources in the next five years. The Research and Development area, which had the lowest level of investments made, should receive more attention in the next five years, as informed by the managers or owners consulted, second only to the Production and Manufacturing area. The results also indicated a medium-low level of involvement, support and knowledge of the company's leaderships concerning the topic Industry 4.0, which reflects directly on the maturity level presented by most of the companies evaluated. We conclude that, in general, companies in the industrial sector in Mato Grosso are seeking strategies aimed at Industry 4.0, but there are still many challenges to be overcome, thus suggesting the importance of guidance and training on how to insert themselves in Industry 4.0 and progress in this new scenario. With this, actions were proposed to facilitate strategic decisions to contribute to the development of the level of technological maturity and to the implementation of Industry 4.0 in industrial companies in the state of Mato Grosso.