Gestão da cadeia de suprimentos: mapeamento do processo de importação de um produto químico na empresa ALFA no pólo petroquímico de Camaçari-Ba

Abstract

This paper is the result of research directed to the issues of the Supply Chain Management and the Import of Chemicals. Making use of simple and concise language, this study sought, through the methodology of case study, to map and analyze the process of importing a chemical, member of the polyol class, by a particular company, located in the Poloplast in Camaçari - Ba. Parallel to the case study , research on topics such as Supply Chain Management, International Logistics, Logistics Flows, Import and Export, Transport Modes, Logistics Agents, Foreign Trade and Equipments to move and storage cargo, contributed to the foundation of the research, offering the expertise to analyze the data collected . After compiling the data and the consequent analysis of the mapped import steps, a flowchart of the entire process was made, which provided the author of this paper with a better view of how the logistics flows in this supply chain work. It was observed that this process has a clearly defined structure, in which information flows, materials and reverse, operate in a synchronized matter. Characterized as complex, this process, in its design, requires performance and control of a series of steps. They require time and accurate information. What also became clear is that the information is usually controlled through spreadsheets, which increases the risk of operation failures. Towards the end of this paper, the author suggests information integration through the use of an Integrated Business Management System (IBMS). Since the studied company already makes use of such a system, it is necessary only its parameterization. It can be seen that each chain component knows their role and works parallel to the other links that comprise the supply chain. They have the knowledge necessary to work in this segment, which makes communication between them easier as well as the flow of the process as a whole. Directed to both starting professionals and to those already working in this area, as well as to students, this paper brings important contributions in the field of Supply Chain Management and Import. Addressing a somewhat complex theme, this paper limits itself to offer the reader part of the knowledge necessary to the operation of managing the global supply chain, as well as to show what is important to know about the import process in Bahia. It serves as useful material for those who are interested in the topic of the imports.