Estudo de caso: determinação dos indicadores de manutenção de um sistema de portas em uma empresa de transporte público metroviário

Abstract

Brazil began, in recent times, a period of economic recession that impacted on major political and structural transformations. Against this backdrop, the item “optimization of resources aiming at increasing availability in the maintenance” has become a strategic point for the survival of most of companies and the central basis of competitiveness in the international scenario. In a urban mobility company, the cost of maintenance service is high and the time of repair in the train infrastructure directly impacts the operation of the transport of passengers. Thus, this work aims to determine the indicators maintenance of a subway public transport system in the Northeast region, specifically on the set of train doors. Indicators of MTBF, MTTR and Availability maintenance from historical data of the SAP Maintenance software, exported to Excel. The mentioned indicators are important, since the proper functioning of the doors guarantees satisfaction and safety for users, as well as saving time in operation for the company. The study of maintenance indicators in two periods (previous and after adjusting doors) will allow measuring the impact of project improvement in the operation and availability of the port system.