Fatores humanos na manutenção de aeronaves

Abstract

This work deals with the human influence on maintenance and aims to Addressing the issue of Human Factors in Aircraft Maintenance seeks, with such a study, to understand and understand the operational process in maintenance, this understanding aims to reduce the errors with their effects, thus guaranteeing a increased flight safety. It is intended to understand how human error in aircraft maintenance influences possible accidents and incidents, and what contribution of the use of human reliability analysis techniques to managing human error to mitigate its consequences. A was used descriptive and qualitative approach through a literature review. it is done also an approach to training on human factors, managing errors, fatigue management, and organization policies. At the end of the work it is reported a case study of a failure in the maintenance procedure, which caused the crash of an EMB 120 model aircraft, killing 14 people board.