Análise da confiabilidade humana no desenvolvimento de projeto de manufatura no setor automobilístico

Abstract

This work addresses the analysis of human performance in feasibility studies of a manufacturing project in the automobile sector, due to the high costs of changes, in the physical evaluation phases of the project, after purchase and implementation of equipment and tooling and, also, due to the high competitiveness of the sector automobile. Thus, the objective of this work is to identify possible improvements to increase in human reliability. The methodology used research literature, literary review, descriptive and explanatory research through a questionnaire qualitative, development of lessons learned from the analysis of questionnaires and application of CARMAN methodology. The results obtained pointed to three major failure modes: unrated part updates, poor transition of responsibility and incorrectly filled checks, which were broken down into ten root causes and seventeen possible solutions, one of the main solutions, a visual aid card, created from the CARMAN methodology.